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Refund & Cancellation Policy

Last updated: 12/14/2025

Performance Autopsy provides personalized, time-reserved consulting services delivered live and through written analysis. Because these services involve advance preparation and dedicated time, the following refund policy applies.

1. Session Purchases

All purchases of Performance Autopsy sessions are final once the session has occurred.

If you are unable to attend your scheduled session, you may request a one-time reschedule provided you notify us at least 24 hours before the scheduled start time.

Missed sessions or cancellations made less than 24 hours in advance are not eligible for refunds or rescheduling.

2. Refunds Before the Session

Refunds may be granted if all of the following conditions are met:

  • The session has not yet occurred
  • No written analysis or preparation work has begun
  • The refund request is submitted at least 24 hours before the scheduled session time

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your payment provider.

3. No Refunds After Delivery

Because Performance Autopsy sessions include real-time analysis and custom insights tailored to each individual, refunds are not available after the session has taken place, regardless of outcome or satisfaction.

We do not offer refunds based on:

  • Subjective dissatisfaction
  • Changes in goals after the session
  • External outcomes (scores, admissions decisions, interview results)

4. Exchanges & Transfers

Sessions are non-transferable and may not be resold, reassigned, or exchanged for other services.

5. Exceptional Circumstances

In rare cases involving emergencies or technical failures on our end, we may offer a reschedule or partial refund at our discretion. These cases are evaluated individually.

6. Contact

If you have questions about this policy, please contact:

Email: performanceautopsy@gmail.com

Website: https://performanceautopsy.com

About

Performance Autopsy was created to formalize post-failure analysis typically reserved for elite fields like aviation, medicine, and engineering, and make it accessible to individuals facing high-stakes performance moments.

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Structured failure analysis for high-stakes performance.